Return & Refund Policy

1. No Returns

Due to the nature of our products, Spirette does not accept returns or exchanges under any circumstances.

2. Refund Eligibility

While we do not accept returns, we may offer refunds or replacements at our discretion in the following situations:

• –Products that arrive damaged or compromised during transit
• –Missing items from your order
• –Orders that are incorrect or incomplete
• –Products that arrive in a condition that does not meet our quality standards

To request a resolution, please contact us at refunds@drinkspirette.com within 5 days of delivery.

3. Damaged Items

If your order arrives damaged:

• –Please contact us within 5 days of delivery
• –Include your order number and clear photos of the damaged product and packaging
• –Depending on the situation, we will offer a replacement or refund at our sole discretion

4. Missing or Incorrect Items

If you receive the wrong item or your order is incomplete, contact us at refunds@drinkspirette.com within 5 days of delivery. Please include your order number and a description of the issue.

5. Refund Process

Approved refunds will be processed to the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card provider.

6. Non-Refundable Situations

Refunds will not be issued for:

• –Change of mind or buyer's remorse
• –Incorrect shipping address provided by the customer
• –Delays caused by the shipping carrier
• –Requests made after 5 days of delivery

7. Contact Us

For any questions or concerns regarding your order, please reach out to us at refunds@drinkspirette.com. We're committed to making every Spirette experience a great one.